Privacy Policy

This Privacy Policy describes how MentorUno collects, uses, and shares personal information of users of our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. This policy is compliant with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect several types of information from and about users, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and any other information you provide when you contact us, register for our services, or fill out forms on our website.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. This helps us improve our website and provide a better user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To provide you with the coaching services you request, to personalize your experience, and to improve our website and services.
• Communication: To communicate with you about our services, respond to your inquiries, and provide customer support.
• Marketing: To send you promotional materials and updates about our services, where permitted by law. You can opt-out of receiving marketing communications at any time.
• Analytics: To analyze website usage and trends, and to improve the effectiveness of our marketing efforts.
• Legal Compliance: To comply with applicable laws and regulations, including POPIA.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, email marketing services, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption to protect sensitive information transmitted online.
• Access Controls: Limiting access to personal information to authorized personnel only.
• Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

Under POPIA, you have certain rights regarding your personal information, including:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Right to Data Portability: You have the right to request that we transfer your personal information to another organization, where technically feasible.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features.
• Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page. This information helps us improve our website.
• Functionality Cookies: These cookies allow our website to remember your preferences, such as your language settings.
• Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.

You can control cookies through your browser settings. You can choose to accept or reject cookies, or to be notified each time a cookie is set. However, please note that disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: [Insert Contact Email Address]

Effective Date: [Insert Date]